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Amora Coffee
Indulge in Amora Coffee's exquisite collection of over 70 varieties, including naturally grown blends that are both organically grown and fair trade. Experience the highest level of customer service and sustainable practices.
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DTCetc’s Take
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Amora Coffee was founded by a team of coffee enthusiasts with a mission that has always been to provide customers with the finest estate-grown coffees from around the world, while also offering the highest level of customer service possible. Amora Coffee's slow-roasting process in small batches ensures that each cup is fresh and delicious. They offer over 70 varieties of coffee, including blends, single origins, flavored, decaf, and naturally grown coffees. Their naturally grown coffee line is a blend of organically grown, shade-grown, and fair trade coffees. Amora Coffee is committed to sustainable and ethical practices, ensuring that their coffee is both high-quality and socially responsible.
Amora Coffee customers are individuals who love fine estate-grown coffees from around the world and appreciate the brand's commitment to excellent customer service. They value the slow-roasting process in small batches, which ensures freshness and flavor in each cup. Amora Coffee's clientele likely consists of coffee enthusiasts who seek a wide variety of high-quality, ethically-sourced, and sustainably-produced coffees to enjoy at home.
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Here's what shoppers have to say:
- Legit coffee subscription service
- Wide range of blends and roast levels
- Commitment to roasting coffee to order
- Quality of the coffee
- Nine-stage roasting process
Cons
- Deceptive advertising concerns
- Poor customer support
- Delayed shipments
- Issues with accounts
Amora Coffee processes all orders within 1 to 2 business days, excluding weekends and holidays. Customers will receive a notification when their order has shipped. During holiday sales, normal order times may be delayed by up to 5 business days due to high volume. Domestic shipping rates are calculated at checkout and vary depending on the shipping option selected. Options include Economy, which takes 5 to 8 business days, UPS Ground which takes 2 to 7 business days, and UPS 2 Day Air which takes 2 business days. In-store pickup is also available for free. International shipping is offered with USPS, but customers are responsible for any import duties and taxes. PO Boxes are not available for flat rate or free shipping options.
Amora Coffee has a 30-day return policy for eligible items. To be eligible for a return, the item must be in the same condition it was received, unworn or unused, with tags and in its original packaging. The customer must provide the receipt or proof of purchase. Items that cannot be returned include sale items and gift cards, as well as perishable goods, custom products, personal care goods, hazardous materials, flammable liquids, or gases. If the return is accepted, the company will refund the full order amount minus the shipping costs for the return. The customer must contact mail@sbcoffee.com to start the return process and receive shipping instructions. The company will notify the customer of the approval of the refund and will automatically refund the original payment method within 10 business days. If more than 15 business days have passed since the return was approved, the customer should contact customer service at mail@sbcoffee.com.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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This brand offers products that are on the pricey side.
Sustainability Score
90
/
100
This brand offers products that are on the pricey side.
Quality Score
90
/
100
This brand offers products that are on the pricey side.
DTCetc Score
92
/
100
This brand offers products that are on the pricey side.
Target Audience
Coffee lovers
Stereotype
Coffee enthusiast
Pricing Rating
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Sustainability Score
90
/
100
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Quality Score
90
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100
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DTCetc Score
92
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100
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