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dressbarn

https://dressbarn.com/

Discover the trusted brand that offers a diverse selection of clothing, accessories, and jewelry for women of all sizes. Dressbarn provides affordable options for every occasion, from wear-to-work styles to loungewear and everyday wear. With partnerships with well-known brands, Dressbarn ensures customers can find trusted styles they love. Experience exceptional customer service and a sense of family at dressbarn.com or on the Dressbarn app.

Category
Apparel
Specialty
Clothing
Socials
60
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About dressbarn

Dressbarn, founded in 1962, is a trusted brand that has become synonymous with great style, exceptional customer service, and a sense of family. With a wide range of options for women of all sizes, Dressbarn takes pride in offering a diverse selection of clothing, accessories, and jewelry at affordable prices. While initially known for its wear-to-work styles, Dressbarn has expanded its offerings to include loungewear and everyday wear, ensuring that every woman can find something she loves. With partnerships with well-known brands, Dressbarn provides customers with trusted styles that they know and love. Whether you're looking for a professional outfit or a casual ensemble, Dressbarn has you covered. Visit dressbarn.com or download the Dressbarn app to explore their latest collections and find your perfect look.
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Who Shops At dressbarn

Customers who would find dressbarn useful are women of all sizes and styles who are looking for a wide selection of clothing options at affordable prices. These customers value a sense of family and excellent customer service, which dressbarn prides itself on. They also appreciate the option to shop from familiar brands that provide trusted styles. Dressbarn caters to customers who need wear-to-work styles, but also offers affordable loungewear, everyday wear, and jewelry, making it a versatile choice for a variety of needs. The brand's long history and commitment to providing quality options align with the values of customers who value tradition and reliability.
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What customers love about dressbarn

Here's what shoppers have to say:
  • Customers love Dressbarn for its stylish and fashionable clothing options for plus-sized women.
  • The staff at Dressbarn is praised for being helpful, kind, and accommodating, especially for heavy-set women.
  • Many customers have been loyal to Dressbarn for years and have had positive experiences with both in-store and online shopping.
  • Customers appreciate that Dressbarn goes above and beyond to help them find what they are looking for, even calling other stores to check for availability.
  • Some customers have had positive experiences with Dressbarn's customer service, particularly in accommodating unique needs, such as crossdressing.
  • Despite some negative reviews, many customers have had great experiences with Dressbarn's employees, and recommend trying different store locations if necessary.
  • Customers praise Dressbarn for the quality and durability of their clothing, as well as their fair return policy.
  • One customer received compliments on her outfit from Dressbarn, showcasing the brand's ability to provide stylish and well-liked clothing options.
Cons
  • The customer received incorrect items and did not receive a response from the company.
  • The customer had issues with returns and was unable to get assistance from the company.
  • The customer experienced delays in shipping and did not receive a response from the company.
  • The customer's order was not delivered and the company did not respond to their emails.
  • The customer received items that did not fit and did not receive a response from the company.
  • The customer's order was on backorder and they did not receive a response from the company.
  • The customer returned items but did not receive proper store credit or a response from the company.
  • The customer's order has not been received and the company has not responded to their attempts to contact them.
  • The customer has been waiting for an item from their order for over a month with no communication from the company.
  • The customer experienced poor quality items, inaccurate size charts, broken items, and difficulty obtaining a refund.

dressbarn's Shipping Policy

Dressbarn.com offers shipping to all 50 states in the United States. They do not currently ship internationally. All items available for sale on their website are expected to be in stock and available for shipment. Orders are processed and shipped once the items are located in stock, payment is approved, and the receiving address is verified. Dressbarn.com does not offer advanced sale or backorder options. Shipping and handling charges are based on the chosen method of shipment and are non-refundable, even in the event of a return. The standard shipping cost for orders totaling $0 - $74.99 is $6.99. It is important to note that due to market conditions, there may be delays in delivery, with a minimum of 14 days. Dressbarn.com will notify customers of any delays exceeding this timeframe. Expedited shipping is available for eligible products, with guaranteed delivery in 2 business days for orders placed before 2 pm EST Monday - Friday.
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dressbarn's Return Policy

Dressbarn has a returns policy that allows customers to return items within 30 days of the delivery date. The items must be unworn, unwashed, and have the original tags attached. To initiate a return, customers need to contact the support team at support@dressbarn.com. The support agent will create an unpaid shipping label for the customer to print and attach to the package. It is important to note that Dressbarn does not provide pre-paid return labels, so customers are responsible for covering the shipping costs to return the items. Once the return is received and passes inspection, a store credit will be created for the customer to use for purchasing an exchange or other items. It is recommended to keep proof of postage and/or return tracking number when shipping back returns, as Dressbarn is not liable for any lost or stolen packages during transit. Returns are typically processed within 5-7 business days after the items are delivered to Dressbarn. However, it is important to note that Dressbarn does not issue store credit for the original shipping charges.
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DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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50
This brand offers products that are on the pricey side.
Sustainability Score
50
/
100
This brand offers products that are on the pricey side.
Quality Score
60
/
100
This brand offers products that are on the pricey side.
DTCetc Score
50
/
100
This brand offers products that are on the pricey side.
Target Audience

Stylish, affordable, diverse

Stereotype

Classic

Pricing Rating
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Sustainability Score
50
/
100
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Quality Score
60
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100
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DTCetc Score
50
/
100
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What The Experts Say...

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dressbarn on Socials

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