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DTCetc’s Take
Popular Products
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Jaanuu is a healthcare apparel brand founded in 2013 by Shaan Sethi and Dr. Neela Sethi Young. Jaanuu is dedicated to providing healthcare professionals with high-quality, functional, and stylish scrubs. The brand's mission is to inspire healthcare professionals to reach peak performance on their journey to greatness. Jaanuu's products are designed with the needs of healthcare professionals in mind, leveraging physiological data points such as skin temperature, sweat, and mobility. The brand's in-house scientist, Dr. Neela, is a pediatrician who tests products on the job and partners closely with the design team to ensure that every pocket and stitch is thoughtfully considered. With Jaanuu, healthcare professionals can reimagine greatness and inspire the next generation of greatness for a better tomorrow.
Jaanuu appeals to healthcare professionals who value style and functionality in their work attire. These shoppers are dedicated, hardworking individuals who spend long hours on their feet and need scrubs that are comfortable, durable, and allow freedom of movement. At the same time, they want to look good and feel confident in their professional appearance. They appreciate thoughtful details and are drawn to the brand's unique features, such as temperature-regulating fabric and strategically placed pockets. Jaanuu's customers are modern, style-conscious individuals who are pushing boundaries in the healthcare field and are interested in apparel that supports their journey towards achieving greatness in their profession.
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Here's what shoppers have to say:
- Jaanuu scrubs are the best and far better suited for the female body than other over-hyped scrub brands.
- The material is buttery soft and comfortable, and the fit is flattering.
- Jaanuu scrubs have tons of options for colors, designs, and measurements.
- Jaanuu scrubs are stylish and beautiful, even the more standard styles.
- The quality is great, and the fabric is fade-resistant.
- Jaanuu scrubs offer a perfect fit for those who have trouble finding the perfect fit for scrubs.
Cons
- Jaanuu does not have a customer service phone number
- Wine color is much darker than pictured
- The relaxed fit pants drawstring is NOT elastic
- The top arm holes are too tight
- They only publish good reviews
- Delivery system is a joke
- No order confirmation or tracking number provided
- Customer service is nonexistent
- Expensive scrubs with poor quality and service
Jaanuu offers shipping within the 50 states of the US, Guam, Puerto Rico, Virgin Islands, Canada, Australia, and the United Kingdom. For domestic orders over $50 USD, standard shipping is free and takes 3-6 business days. There are also options for express and overnight shipping at an additional cost. For international orders, there are shipping fees and free shipping options available for purchases over a certain amount. Orders must be placed by 9:30 AM PST, Monday through Friday, for same-day processing. Processing times take 1-2 days, and shipping times vary depending on the destination. Jaanuu is currently assessing demand for expanding international shipping in the future.
Jaanuu offers a generous return policy for their products. Customers have up to 90 days to return any item that prevents them from performing at their peak level for an exchange or a complete refund. However, duties and taxes are non-refundable by Jaanuu as they will be reimbursed to the third-party shipping carrier. To initiate a return, customers must follow the instructions provided by Jaanuu. It is important to note that there may be restrictions on returning certain items, and if so, Jaanuu will explicitly state those restrictions.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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70
This brand offers products that are on the pricey side.
Sustainability Score
50
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100
This brand offers products that are on the pricey side.
Quality Score
70
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100
This brand offers products that are on the pricey side.
DTCetc Score
62
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100
This brand offers products that are on the pricey side.
Target Audience
Stylish healthcare professionals.
Stereotype
Chic-scrubs
Pricing Rating
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Sustainability Score
50
/
100
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Quality Score
70
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100
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DTCetc Score
62
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100
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