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Jaded London

https://jadedldn.com

Jaded London is a United Kingdom-based e-commerce apparel retailer that sells men's and women's Clothing. Jaded London designs for those who are not afraid of breaking boundries. Their cutting-edge garments feature unique colorful prints that promise to catch eyes while worn in the streets.

Category
Apparel
Specialty
Clothing
Socials
80
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About Jaded London

Jaded London is a fashion brand founded in 2013 by siblings Jade and Grant Goulden. The brand offers a wide range of clothing and accessories for both men and women, with a focus on bold prints and unique designs. Jaded London is committed to promoting diversity and inclusivity in the workplace, and encourages its employees to seek inspiration, always improve, and build community. The brand's vision is to be at the forefront of culture, collaborating with makers and creators to inspire the world.
More about Jaded London ->

Who Shops At Jaded London

Jaded London appeals to fashion-forward individuals who enjoy bold prints and unique designs. The brand's customers appreciate its commitment to diversity, inclusivity, and innovation.
More about Jaded London ->

What customers love about Jaded London

Here's what shoppers have to say:
  • Orders fulfilled and shipped promptly with high compliments for quality product and service
  • Ordering was easy and Jaded London kept the customer informed every step of the way
  • Amazing quality of clothes with chic design and fast delivery
  • Excellent customer service with a seamless return process and timely delivery
Cons
  • The prices for Jaded London's fast fashion are high
  • The quality of the material/fabric used in Jaded London's clothing is subpar
  • Shipping costs for Jaded London are expensive and returning items can be costly
  • There have been issues with customs causing delays in delivery for Jaded London

Jaded London's Shipping Policy

Jaded London offers delivery services for their products. They aim to deliver all orders within the estimated delivery times, and customers should ensure that their delivery address is correct as it cannot be amended once the order has been placed. The brand does not deliver to freight forwarders or PO Box addresses. Customers in the UK can use the click and collect option, and orders over £50 are eligible for free standard delivery. Standard delivery costs £3.99 and takes 3-5 working days, while next day delivery costs £4.99 and takes 1-2 working days. Saturday delivery is available for £6.99, and customers can find the current cut off time at checkout. Next day and Saturday delivery options may be suspended at certain times of the year. The brand ships internationally, but customers are responsible for custom/import taxes, and certain countries may not be eligible for shipping due to Brexit legislation. The brand offers express shipping to the USA for $10, and orders over $150 are eligible for free express shipping.
More about Jaded London ->

Jaded London's Return Policy

Jaded London has a digital return form available on their e-store under the returns tab or through a provided link. Once the return has been approved, the customer will receive an email with return instructions that must be followed carefully. The original paperwork must also be included in the return parcel. The brand offers free returns through In Post and ASDA/To You with a label, but Collect+ costs £2.40 and Royal Mail is at the customer's own expense.
More about Jaded London ->
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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60
This brand offers products that are on the pricey side.
Sustainability Score
70
/
100
This brand offers products that are on the pricey side.
Quality Score
80
/
100
This brand offers products that are on the pricey side.
DTCetc Score
70
/
100
This brand offers products that are on the pricey side.
Target Audience

Fashion-forward, diverse, innovative

Stereotype

Fashion-forward

Pricing Rating
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Sustainability Score
70
/
100
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Quality Score
80
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100
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DTCetc Score
70
/
100
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What The Experts Say...

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Jaded London on Socials

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