Merlette NYC

Merlette NYC is a United States-based modern apparel retailer that sells women's Clothing. Merlette NYC offers effortlessly elegant designs that keep women comfortable and graceful throughout the day. Merlette NYC's garments are made with high-quality natural fabrics and are designed with versatility and timlessness in mind.

Category
Apparel
Specialty
Socials
84
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About Merlette NYC

Merlette NYC is a Brooklyn-based atelier founded by designer Marina Cortbawi in 2016. The brand is dedicated to creating thoughtfully designed garments that empower the modern woman in her everyday life. Merlette is known for its use of natural, high-quality materials and bespoke finishes such as embroidery and smocking. The brand's focus on quality, versatility, and timelessness makes it a standout in responsible fashion design. Merlette's pieces are essential, yet refined, and perfect for building a timeless wardrobe. The unique handfeel and attention to detail create a sense of freedom that only a Merlette garment can provide.

Who Shops At Merlette NYC

Merlette NYC customers are modern women who appreciate thoughtfully designed garments made from natural, high-quality materials. They value the brand's attention to detail, bespoke finishes, and focus on quality, versatility, and timelessness. Merlette shoppers seek essential yet refined pieces that empower them in their everyday lives and help build a timeless wardrobe.

What customers love about Merlette NYC

Here's what shoppers have to say:
  • Size large fit perfectly for a size 10-12, very happy with the purchase
  • Extra small size fits true to size 2, dress hits just above the knees, comfortable and gets a lot of compliments
  • Black sweet dress is very happy with the purchase
  • Almost perfect fit for a small size, dress fits below the knee for a short person
Cons
  • The sizing of Merlette clothing may not be suitable for all body types.
  • The length of some items may not be appropriate for taller individuals.
  • Some clothing items may not be comfortable for those who prefer more mobility.
  • The fit of certain items, such as the arms, may not be ideal for all customers.
  • Some customers may find that Merlette clothing does not fit their personal style or wardrobe.

Merlette NYC's Shipping Policy

Merlette NYC offers complimentary shipping within the US via FedEx Ground for orders. Orders are processed within 1-3 business days and are expected to arrive between 3-7 business days once shipped. Expedited delivery is also available for a flat rate of $40. Orders over $1000 will be automatically shipped with a signature required for safety purposes. Shipping charges are not refundable. For international shipping, orders will be shipped for a flat rate of $40 and should arrive within 3-8 business days. The international shipping flat rate does not include duties or taxes. Merlette NYC does not ship to freight forwarding addresses and cannot accept returns on international orders.

Merlette NYC's Return Policy

Merlette accepts returns on full price items within 14 days of receipt of the order, provided a Returns Authorization has been granted. Items purchased on sale are final sale and cannot be returned or refunded. To be eligible for a return, the item must be unworn, unwashed, and in the same condition it was received in, with the hangtag intact. Returns requested beyond 14 days from the receipt of the order will not be accepted. Once the eligible return is received and inspected, a refund will be processed and a merchandise credit will be applied to the original method of payment. It may take up to 7-10 business days to process the refund. Items shipped outside of the US are not eligible to be returned at this time. If an order arrives damaged, the customer must contact Merlette within 3 business days with pictures and a description of the damage. If the item needs to be repaired, replaced, or refunded, Merlette will provide free return shipping.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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80
This brand offers products that are on the pricey side.
Sustainability Score
80
/
100
This brand has a strong record for sustainable practices, product sourcing, and manufacturing.
Quality Score
80
/
100
The overall product quality for this this brand is above average as reported by shoppers.
DTCetc Score
84
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100
This brand comes highly recommended from the DTCetc team.
Target Audience

Modern, quality-conscious women

Stereotype

Sophisticate

Pricing Rating
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This brand offers products that are on the pricey side.
Sustainability Score
80
/
100
This brand has a strong record for sustainable practices, product sourcing, and manufacturing.
Quality Score
80
/
100
The overall product quality for this this brand is above average as reported by shoppers.
DTCetc Score
84
/
100
This brand comes highly recommended from the DTCetc team.

Merlette NYC on Socials

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