prose
Prose uses natural active ingredients, delivers results and is designed for women who embrace their individuality and want proactive hair care that is 100% custom made for their hair type, goals and lifestyle. Our products are sulphate-free, GMO-free and formulated without parabens, sodium chloride or silicone.
DTCetc’s Take
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- Customers have reported that Prose is one of the best new hair care brands they have tested. They have received shampoo, conditioner, pre-masks, and a hairbrush, and have found that the brand is amazing and has helped restore their hair back to normal, even in areas with hard water.
- Some customers love Prose because it is a great brand for those with unique hair types. They appreciate that the brand takes into consideration the hardness of the water where you live, resulting in a personalized hair care experience.
- According to some customers, Prose is the only shower routine that makes their hair feel and look different. They love the scent, packaging, and branded experience, and have found that their hair feels lighter, softer, and silkier, which is exactly what they need from a hair care product.
- Customer service and marketing could use improvement
- Subscription service could be more flexible
- Customer service response time could be faster
- Seasonal scent email could have been sent earlier with a longer response window
- Shampoo and conditioner formulas could be better
- Curl cream and gel are decent
- Shampoo could be of higher quality and leave hair feeling better
- Quiz for personalized formula is thorough and helpful
- Custom name printing adds a nice personal touch
Personalized, eco-conscious, high-performing
Eco-conscious
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