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Simple Retro
Simple Retro is a United States-based modern apparel retailer that sells women's Clothing. Simple Retro combines the vintage and modern styles to create classic timeless pieces. Simple Retro is dedicated to offering the highest quality garments to ensure they last a lifetime and are someday vintage.
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DTCetc’s Take
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Simple Retro is a vintage-inspired home décor and accessories brand founded by a group of friends who wanted to bring classic designs and quality into modern homes. The company aims to offer unique, high-quality products that evoke a sense of nostalgia while fitting into contemporary lifestyles. Simple Retro values simplicity, sustainability, and affordability in their product offerings and strives to use eco-friendly materials while minimizing waste in their production processes. The brand prides itself on providing excellent customer service and building relationships with their customers. Simple Retro is perfect for those who appreciate vintage aesthetics and want to add a touch of nostalgia to their homes.
Simple Retro customers are individuals who appreciate vintage-inspired home décor and accessories. They value simplicity, sustainability, and affordability in their product choices and are drawn to eco-friendly materials and minimal waste production processes. Simple Retro's clientele likely consists of people who enjoy classic designs and quality, and who want to incorporate a touch of nostalgia into their contemporary homes.
Here's what shoppers have to say:
- The products are timeless and sublime
- The quality is amazing and the shipping is fast
- Amazing quality for the price
- The dresses have exceptional details and fit like a dream
- Affordable yet amazing quality and style
- The unique patterns are vintage and feminine, yet modern and chic
- Customer service is friendly and helpful
- Trustworthy brand with fabulous quality
Cons
- Customers have experienced issues with order fulfillment and customer service.
- The company has been unresponsive to customer inquiries and return requests.
- There have been reports of misleading information on the company's website.
- The company's policies regarding cancellations and returns may not be convenient for all customers.
Simple Retro offers three different shipping methods: Standard, FedEx Express, and Free Standard Shipping for orders over USD 120 (USD 150 for Canada). Standard shipping takes an estimated 7-20 business days and costs between USD 12-USD 16.99, while FedEx Express takes an estimated 5-7 business days and costs USD 28. Please note that delivery times may be subject to delays due to customs clearance and unexpected events. Simple Retro does not take responsibility for any shipping delays. Additionally, if the shipping address is in a remote area, an extra fee may be required. Currently, Simple Retro's freight is tax-free.
Simple Retro accepts returns for items in their original condition with complete packaging and tags attached within 30 days of the shipping date for a full refund. However, the company does not cover the shipping fee for returns at this time. Accessories and items marked as 'FINAL SALE' or 'FLASH SALE' are non-returnable. The company reserves the right to refuse service to anyone who abuses their return policies. The item(s) must be dropped off and scanned within 30 days of the shipping date to avoid being charged and/or not receiving a refund. Exchanges are only available at the Simple Retro showroom in New York City.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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85
This brand offers products that are on the pricey side.
Sustainability Score
50
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100
This brand offers products that are on the pricey side.
Quality Score
65
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100
This brand offers products that are on the pricey side.
DTCetc Score
54
/
100
This brand offers products that are on the pricey side.
Target Audience
Vintage enthusiasts, eco-conscious homemakers, nostalgic decorators
Stereotype
Vintage-lover
Pricing Rating
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Sustainability Score
50
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100
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Quality Score
65
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100
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DTCetc Score
54
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100
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