Supersapiens
Supersapiens, in partnership with Abbott, offers real-time glucose visibility to inform nutrition strategies and fueling for athletes. With biosensor technology, they help unlock athletes' potential.
DTCetc’s Take
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- Excellent customer service.
- The delivery system services were also very good.
- The device provides real-time minute-by-minute data and continuous monitoring even when Bluetooth connection is lost.
- The in-app advice and guidance are helpful.
- The device is pain-free, most of the time.
- The device is consistently functional with no dropouts or bugs.
- The consistent reading leaves no doubt about its accuracy.
- Issues with billing and invoicing, including overcharging and unclear charges.
- Product reliability concerns, with some sensors failing and warranty replacement process being difficult.
- Poor customer service experience, with unresponsive support teams and limited contact options.
- Technical issues with the app, including frequent dropouts and catch-up scans not functioning properly.
- Difficulties with canceling subscriptions and stopping the company from sending additional devices.
Athletic glucose optimizers
Athlete
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