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The London Grooming Company

https://www.londongrooming.com/

The London Grooming Company is the go-to brand for the stylish gentleman looking for a premium grooming experience. With a focus on luxury ingredients and improved performance, their splendid array of products caters to every aspect of a grooming routine.

Category
Beauty
Specialty
Hair
Socials
80
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About The London Grooming Company

The London Grooming Company was founded by a group of individuals who revere traditions of the past and believe in the enduring quality and performance of grooming products. Since its establishment, the company has collaborated with the UK's greatest barbers to create a collection of products suited for the modern gentleman. With a focus on contemporary accents and improved performance, The London Grooming Company offers a splendid array of products that cater to every aspect of a grooming routine. From skincare to haircare, their products are made from luxury ingredients sourced from around the world, ensuring the ultimate experience in grooming. With a commitment to nourishing the body, refreshing the look, and cultivating refined style, The London Grooming Company is the go-to brand for the stylish gentleman looking for a premium grooming experience.
More about The London Grooming Company ->

Who Shops At The London Grooming Company

The London Grooming Company targets modern gentlemen who appreciate traditional grooming techniques enhanced with contemporary touches. Men seeking premium skincare and haircare products made from luxurious global ingredients would be drawn to this brand. It is perfect for individuals who are willing to invest in high-quality grooming for a refined and sophisticated appearance.
More about The London Grooming Company ->

What customers love about The London Grooming Company

Here's what shoppers have to say:
  • Amazing product that works really well for giving hair lift and flow
  • Easy to use powder style hair product that holds perfectly without feeling heavy
  • Great for thin hair, adds volume and a natural appearance
  • Texture and hold for thin hair, a little goes a long way
  • Holds all day and is lightweight, perfect for long shifts
  • Great product that gives a nice messy look for thick hair
  • Adds a lot of volume easily, works best on dry hair
Cons
  • The product had hygiene issues, with foreign hairs found inside.
  • The product did not meet expectations, leaving hair sticky and lacking volume.
  • The customer felt shortchanged with a half-filled bottle.
  • Using the product resulted in a bad hair day for one customer.
  • The product was deemed terrible and overpriced, leading the customer to discard it.

The London Grooming Company's Shipping Policy

The London Grooming Company offers UK Royal Mail 1st Class Delivery, with an estimated delivery time of 1-2 working days. For orders over £60.00, customers can enjoy free 1st Class Delivery. Once an order is accepted, it may take up to 2 business days for it to be processed. During seasonal periods and bank holidays, delivery times may vary. In the event of a failed delivery, customers will be left a delivery card with instructions on how to arrange re-delivery or collection. UK customers can expect their parcel to be held by the delivery driver for a specified period of time before being returned to The London Grooming Company. International customers should refer to their local delivery provider's delivery card for information on how long the parcel will be held before being returned. If a delivery card is not received, customers are advised to contact The London Grooming Company. In the case of undelivered parcels, customers will be given the option of re-delivery or a refund. If the delivery failed due to incorrect information provided by the customer, a charge may be required for re-dispatching the package. If no response is received from the customer within 2 business days, an automatic refund will be issued. Any refunds will be confirmed by email.
More about The London Grooming Company ->

The London Grooming Company's Return Policy

The London Grooming Company offers a refund policy for customers who are not completely satisfied with their purchase. Unwanted items must be returned within 14 working days from the date of purchase, while faulty items can be returned within 30 days. To qualify for a refund, the items must be unopened, unused, and in their original condition. Please note that items that have been used or have broken seals cannot be accepted for return due to hygiene reasons. Customers are responsible for covering the full cost of return shipment and are advised to use a tracked service and keep the tracking reference and receipt as proof of purchase. Online purchases must be returned to the specified returns address, while in-store purchases must be returned to the store location where the purchase was made. For any further questions, customers can contact the brand via email.
More about The London Grooming Company ->
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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75
This brand offers products that are on the pricey side.
Sustainability Score
50
/
100
This brand offers products that are on the pricey side.
Quality Score
80
/
100
This brand offers products that are on the pricey side.
DTCetc Score
69
/
100
This brand offers products that are on the pricey side.
Target Audience

Stylish gentlemen

Stereotype

Dapper

Pricing Rating
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Sustainability Score
50
/
100
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Quality Score
80
/
100
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DTCetc Score
69
/
100
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What The Experts Say...

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The London Grooming Company on Socials

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