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Threadless

https://www.threadless.com/

Threadless is a United States-based e-commerce apparel marketplace that sells men's and women's Clothing. Threadless helps unknown artists become known artists by offering them a space to share their designs in apparel, accessories, home décor, and footwear. By shopping one of the unique styles that Threadless offers, you are also helping an new artist succeed.

Category
Apparel
Specialty
Clothing
Socials
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About Threadless

Threadless was founded in 2000 by a group of artists in Chicago. This innovative company has since evolved into a global marketplace for independent artists to showcase their work. Threadless offers a wide range of products including apparel, accessories, and home decor, all featuring unique and creative designs. With a focus on celebrating diversity and supporting creative expression, Threadless is a safe and inclusive space for artists and customers alike. In addition, Threadless recently launched Threadless Causes, allowing customers to make a positive impact by purchasing designs that support important initiatives. By shopping at Threadless, customers directly support the artists behind the designs, making it a truly collaborative and empowering platform for artists and art enthusiasts.
More about Threadless ->

Who Shops At Threadless

Threadless would be useful for customers who are artists or fans of independent art. Artists can use Threadless as a platform to showcase their designs and reach a wide audience. They are looking for a place to share their art and have it seen by others. Threadless aligns with their values of supporting artists and providing a space for creative expression. Fans of independent art are also customers who would find Threadless useful. They are looking for unique and diverse artwork that celebrates their individuality. They want to find art and products that reflect their interests and values. Threadless aligns with their values of celebrating diversity, supporting cultural change, and providing a safe space for all identities. Both artists and fans of independent art would be interested in purchasing products from Threadless because they know that every purchase directly supports the artist who created the design. They want to support and promote independent artists, and Threadless provides a platform for them to do so. By purchasing from Threadless, they can contribute to the success of artists and help shape the marketplace with their choices.
More about Threadless ->

What customers love about Threadless

Here's what shoppers have to say:
  • The print and shirt quality were great
  • The customer service experience was excellent
  • They quickly resolved any issues with orders
  • The support team was very kind and helpful
  • They provided quality products
  • They have a history of addressing and resolving mistakes professionally
  • They make size exchanges easy
  • Great overall quality and service
Cons
  • Poor quality and numerous defects
  • Hidden shipping costs
  • Unexpected import taxes
  • No option to cancel orders
  • Inconsistent and inaccurate designs
  • Misprinted shirts
  • Ineffective customer service
  • High prices for subpar printing quality
  • Faded product received
  • Polite but unhelpful customer service

Threadless's Shipping Policy

Threadless offers worldwide shipping, with shipping prices based on weight, shipping method selected, and the shipping address. For US orders, postal/standard shipping prices start at $6.99 for under 1lb, $10.49 for 1-2 lbs, and $13.49 for 2-3 lbs, and so on. For orders outside the US, shipping prices start at $11.49 for under 1lb, $20.99 for 1-2 lbs, and $30.49 for 2-3 lbs, and so on. Threadless also offers free postal shipping for the first shipment and $5 postal flat rate shipping for each additional shipment for qualifying US orders over $99. For qualifying non-US orders over $99, $10 standard flat rate shipping is available for each shipment. The shipping prices are adjusted at checkout based on the items in the order, number of shipments, country, and shipping method. Threadless offers different shipping methods such as postal, fast (ground), faster (two-day), and fastest (next-day) shipping for US customers, and standard shipping for customers outside of the US. The processing time for orders is typically 2-5 business days, and once the order is shipped, customers will receive a shipping confirmation email. The average transit times for each shipping method are 2-5 days for postal shipping, 1-5 days for fast (ground) shipping, 2 days for faster (two-day) shipping, and 1 day for fastest (next-day) shipping for domestic (US) orders. Please note that due to COVID-19 related delays, safety precautions, and recent demand, orders may take longer to ship beyond the processing time. Additionally, if an order contains different products, it may be split up into multiple shipments and shipped at varied times. Overall, Threadless offers a variety of shipping options and strives to process and ship orders as quickly as possible.
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Threadless's Return Policy

Threadless has a customer-friendly return policy called the Happiness Guarantee. If customers are not satisfied with their order for any reason, they can contact the Help Team within 60 days of receiving the item. They can do this by emailing Threadless or replying to their order or shipping confirmation email. The Help Team will then assist customers in getting a hassle-free replacement or reimbursement. Threadless aims to provide excellent customer service and is committed to ensuring customer satisfaction. There is no information available on the processing time for returns or any restrictions on returning items.
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DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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Sustainability Score
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Quality Score
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DTCetc Score
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This brand offers products that are on the pricey side.
Target Audience

Artistic and diverse individuals

Stereotype

Creative

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What The Experts Say...

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Threadless on Socials

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Threadless (@Threadless) • Instagram photos and videos

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