Verve Coffee

Verve Coffee is a California-based brand founded in 2007 with a mission to reduce the social and environmental impact of the coffee industry. They have 11 cafes across the US and Japan, and are committed to direct relationships with growers and harvesters. Roasting its beans every day, Verve offers a range of unique blends, decaf coffees, Flash Brews, seasonal and holiday options, and more.

Category
CPG
Specialty
Socials
90
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About Verve Coffee

Verve Coffee is a California-based brand founded in 2007 by Colby Barr and Ryan O'Donovan, with a mission to lessen the social and environmental impact of the coffee industry. The brand has 11 cafes across the US and a Japanese operation, and is committed to direct relationships with growers and harvesters. Roasting its beans every day at its Santa Cruz headquarters, Verve offers a range of unique blends, decaf coffees, Flash Brews, seasonal and holiday options, and more. Customers can enjoy free shipping on orders of $35 and up, and get 10% off their next purchase when they sign up for the brand's newsletter.

Who Shops At Verve Coffee

Verve Coffee is a brand that caters to all types of coffee lovers, from connoisseurs to those who prioritize ethical consumption. It offers a variety of blends, single-origin roasts, cold brews, instant coffees, decaf options, and more, and is transparent about its sourcing and the coffee producers who are responsible for the product. Verve Coffee is available for those who want to bring cafe quality coffee to their mug without having to line up, or those lucky enough to live near a Verve Coffee cafe.

What customers love about Verve Coffee

Here's what shoppers have to say:
  • Visited Verve in Tokyo and it was a lovely experience, and the coffee was exceptional!
  • The Verve Coffee locations in Santa Cruz are so so wonderful. I've also been to a couple in SF and they're really nice too! The coffee is great, they offer delicious pastries, and overall, I really love the vibe that Verve cultivates.
Cons
  • The prices of Verve Coffee are quite high and may not be worth the cost for some customers.
  • Some customers may find Verve Coffee to be overpriced for the quality of the product.

Verve Coffee's Shipping Policy

Verve Coffee offers free standard shipping for orders of $35 and up within the US. Delivery is fulfilled via USPS First Class mail, or USPS Priority for orders that exceed 16 oz. Expedited shipping is available via UPS 2-Day or UPS Next-Day, with extra fees calculated at checkout. Note that all Flash Brew orders require expedited shipping, as the products must be packed in ice to preserve them. It appears that Verve Coffee does not ship internationally, but its products are still accessible through other major international retailers, such as Amazon.

Verve Coffee's Return Policy

Verve Coffee's return policy offers refunds or exchanges on apparel and brewing equipment within 30 days of purchase, as long as the items are in their original condition and unused. Coffee is not eligible for returns due to it being a perishable food item. If there are any issues with an order, customers must contact Verve Coffee via the contact form on the website within 15 days of receipt. Refunds will be issued in the original form of payment once the returned item has been received. No time frame is given for how long it takes the company to process a return.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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70
This brand offers products that are on the pricey side.
Sustainability Score
90
/
100
This brand offers products that are on the pricey side.
Quality Score
90
/
100
This brand offers products that are on the pricey side.
DTCetc Score
84
/
100
This brand offers products that are on the pricey side.
Target Audience

Coffee lovers

Stereotype

Ethical

Pricing Rating
$
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Sustainability Score
90
/
100
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Quality Score
90
/
100
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DTCetc Score
84
/
100
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Verve Coffee on Socials

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