Compare Nuuly and Rent the Runway

Nuuly and Rent the Runway are both women's clothing rental services that offer customers the opportunity to access a wide range of brands and styles without committing to a purchase. However, there are some key differences between the two. Nuuly, part of the URBN family of companies, focuses on sustainability and offers an affordable monthly subscription plan of $88. They have eliminated the use of single-use plastic bags by using reusable garment bags made from post-consumer plastic. Nuuly is a great fit for customers who value sustainability, creativity, and flexibility in their fashion choices. Rent the Runway, on the other hand, is a well-established rental service that carries notable designer brands and offers free dry cleaning, free two-day shipping, and rental insurance. It is ideal for customers who prioritize fashion and style in their daily lives and are looking for a more sustainable and cost-effective way to access designer clothing. Overall, both Nuuly and Rent the Runway provide customers with the opportunity to stay on-trend and experiment with different styles without the commitment of purchasing. The choice between the two ultimately depends on individual preferences, whether it's a focus on sustainability and affordability with Nuuly or access to high-quality designer clothing with Rent the Runway.

At a Glance
Comparison Between
Category
Apparel
Apparel
Speciality
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Formalwear
Clothing
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Formalwear
Clothing
DTCetc Score
80
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100
78
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100
Target Audience
Fashion-savvy women
Women, fashion, luxury
Stereotype
Boho
Fashionista
Pricing Rating
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$
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70
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60
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Sustainability Score
90
/
100
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80
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100
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Quality Score
80
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100
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90
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100
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At a Glance
Comparison Between
Nuuly
Rent the Runway
Category
Apparel
Apparel
Speciality
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This is some text inside of a div block.
DTCetc Score
80
/
100
78
/
100
Target Audience
Fashion-savvy women
Women, fashion, luxury
Stereotype
Boho
Fashionista
Pricing Rating
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
70
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$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
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$
$
$
$
$
$
$
60
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Sustainability Score
90
/
100
This is a placeholder
80
/
100
This is a placeholder
Quality Score
80
/
100
This is a placeholder
90
/
100
This is a placeholder

Nuuly vs. Rent the Runway

Atoms is a New York-based startup founded in 2015 by Waqas Ali and Sidra Qasim. They specialize in everyday sneakers for men and women, offering customizable sizes in quarter increments and the ability to buy different sizes for each foot. Their sleek and minimalist designs have earned them positive attention from media outlets like Forbes, Esquire, Vogue, British GQ, TechCrunch, and Bloomberg, as well as the admiration of investors and celebrities like Redditt co-founder and investor Alexis Ohanian. Their shoes feature copper threads that kill bacteria, a soft midsole for cushioning, and easy-on-and-off laces. Atoms sneakers start at $129, and they offer discounts for referrals and free shipping and returns.

Who shops at Nuuly Vs. Rent the Runway

Who shops at Nuuly
  • Boho fashion enthusiasts
  • Sustainability-conscious individuals
  • Creative and experimental style seekers
Who shops at Rent the Runway
  • Fashion-forward individuals who prioritize style in their daily lives
  • Customers who attend formal events and prefer renting dresses
  • People looking for a cost-effective way to access designer clothing

Nuuly Vs. Rent the Runway The Pros

Nuuly's Pros
  • Nuuly is a great solution for people who want to always have a fresh closet without breaking the bank. The brands available are top-notch and the selection is wide-ranging.
  • Nuuly is a great way to engage in trends without funneling through fast fashion items that won't last the season or won't get worn more than once.
  • Nuuly has a “save to closet” feature which allows customers to save items they may want to rent at any time.
  • Nuuly comes with a little kit (sewing and deodorant eraser) which is very handy.
  • Nuuly has cute selections and the shipping and returns process is easy to do.
  • Nuuly has an extremely responsive customer service team.
  • Customers can rent high-end pieces for a fraction of the price and can even keep (and pay for) clothes from the rental if they want.
Rent the Runway's Pros
  • Was an early adopter of RTR back in 2010, with amazing customer service and access to super cute, trendy, special occasion dresses.
  • Rent the Runway allows users to rent nice designer clothing for a fraction of the price of buying, and real reviews and photos of people wearing the clothes in real life are available.
  • They bring in cute new on trend items and offer sample sales in NY.
  • Delivery is fairly consistent and fast in NYC.
  • Renting clothes is much better for the environment than fast fashion.
  • The customer service is kind and super responsive, and their selection is impressive.
  • Over time, RTR has narrowed in on sizing very well.
  • It has saved customers real money and helped elevate their personal and professional style.
  • Love the novelty of getting new clothes in the mail and the subscription is very fun.

Nuuly Vs. Rent the Runway The Cons

Nuuly's Cons
  • The quality of some items in the Nuuly box is subpar.
  • The clothing in the Nuuly box may arrive wrinkled and require additional care.
  • Nuuly's logistics can be unreliable, resulting in delayed orders.
  • Exchanges are not an option with Nuuly.
Rent the Runway's Cons
  • The website has a lot of low-quality items that make it difficult to find the best pieces.
  • Customer service can be impersonal and unhelpful at times.
  • The selection may not work for all body types.
  • The clothes may not hold up well over time.
  • The rental window is too short.
  • The company has had recent management issues, including layoffs.
  • The new plan has received negative feedback from some customers.

Nuuly’s shipping policy Vs. Rent the Runway's Shipping Policy

Nuuly's shipping policy
  • Ships within US using UPS from Monday to Friday
  • 2 business days to process order, 3 business days for delivery
  • No expedited shipping, ships in reusable garment bag (except oversized items)
Rent the Runway's shipping policy
  • Domestic shipping options include standard, same day, and next day.
  • Customers can track their orders using the 'order tracking' link.
  • No international shipping options are available.

Nuuly’s return policy vs Rent the Runway's Return Policy

Nuuly's return policy
  • Items purchased are final sale, no refunds
  • Return items in reusable garment bag with prepaid label
  • Return items 2-3 days before billing date to avoid account issues
Rent the Runway's return policy
  • Free two day shipping for returns
  • Intimates not refundable or exchangeable
  • Unlimited swaps with Rent the Runway membership

Nuuly and Rent the Runway on Socials

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Nuuly (@Nuuly) • Instagram photos and videos

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